Welcome to this update from Chief AI Officer, an independent community for knowledge work and creative professionals grappling with the AI revolution. If you’re reading this and you haven’t yet signed up, just hit the button to subscribe:
How does one of the world’s largest knowledge work organisations navigate the AI revolution?
In Episode One of the Chief AI Officer podcast, you’ll find out. I’m speaking to David Rowlands, Global Chief AI Officer of KPMG.
KPMG is one of the world’s largest and best-known professional services firms; the company employs over 250,000 people in 153 countries.
And when it comes to the AI revolution, the work those staff do — think accounting, audit, strategy consulting and more — lies squarely in the terrain of maximum disruption.
Here’s a promise: David is an inspiring thinker on all this. Via his leadership, KPMG has been at the forefront when it comes to exploring the implications of AI for knowledge work.
In our conversation, you’ll hear…
💥 Why KPMG put AI into the hands of all its people via a series of 24 hour immersion sessions. ‘It was super-important to send the message that AI is across all of the different businesses and practices of KPMG, every country, every region and every level.’
🔮 How David encourages KPMG staff to push back the boundaries of the possible via AI. ‘Think about the work your team does. Now imagine there is a million of you. What could we achieve?’
🥇Why a ‘client zero’ approach lies at the heart of the organisation strategy. ‘AI is everything, everywhere, all the time. You can’t silo it. The first thing we did is appoint local AI leaders. And then we put in an approach based on five pillars.’
…and much more!
For the full conversation, dive into the video above. I’m confident you’ll find wisdom and tactics that you can apply as you navigate the AI journey inside your organisation.
Or you can listen to the episode as a podcast on Spotify.
In the weeks ahead, more great conversations are coming. Including with Graham Smith, Head of Data Science and Innovation at Natwest, and Mick Costigan, leader of the futures and foresight team at global SaaS giant Salesforce.
So if you haven’t yet signed up to the Chief AI Officer list, just hit the subscribe button!
And for more on this community and the journey I have in mind, check out our launch note.
I’ll be back soon. In the meantime, happy listening,
David.
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